Relevant du Directoer des vente, le Gestionnaire du développement des affaires sera chargé de rechercher de nouvelles opportunités afin d'élargir la clientèle de Northern Business Intelligence. En tant que membre de l’équipe de développement des affaires, vous mettrez à profit votre expérience dans le développement de relations, vos solides compétences analytiques et votre expertise pour aider les clients à mettre en œuvre nos solutions logicielles de pointe dans l'industrie des flottes.

En tant que directeur du développement des affaires vous

• Établissez et gérez des relations continues positives avec les clients, les clients potentiels et les partenaires clés. 
• Tirez parti des contacts nouveaux et existants pour augmenter les ventes de l’entreprise.
• Identifiez les clients actuels et potentiels pour établir une relation et développer des relations commerciales productives.
• Gérez efficacement les cycles de vente et présentez la valeur de nos solutions aux décideurs.
• Faites des démonstrations de produits exceptionnelles aux clients potentiels.
• Prévoyez et suivez les ventes et les revenus dans Salesforce.com.
• Travaillez en étroite collaboration avec d’autres divisions de l’entreprise pour découvrir des débouchés potentiels.
• Aidez à l’élaboration de la stratégie de vente, avec les membres de l’équipe concernés dans toute la région assignée.   
• Atteignez ou dépassez les objectifs de vente et les indices de mesure assignés.
• Travaillez avec les membres de l’équipe interne pour vous assurer que le processus, de la vente à l’exécution, soit transparent.
• Vous déplacez, au besoin.

 Éléments que vous apporterez à l’équipe de NBI

• Maîtrise de la langue française et anglaise
• 3 à 5 ans d’expérience dans un ou des rôles en consultation ou en vente de solutions
• Antécédents d’atteinte de quotas de vente
• Capacité de communiquer, de rédiger et de présenter de l’information clairement et efficacement
• Compétences en communication verbale et écrite éprouvées
• Excellentes compétences analytiques, interpersonnelles et organisationnelles
• Excellentes compétences en informatique, y compris avec Microsoft Word, Excel, PowerPoint et Salesforce.com
• Souplesse et capacité de s’adapter rapidement et efficacement à de nouvelles situations
• Capacité de travailler à la fois en équipe et de manière indépendante
• Capacité d’interagir avec divers groupes techniques et non techniques, à tous les niveaux organisationnels
• Motivation à réussir et esprit d’entreprise
• Expérience dans le domaine de la télématique ou le secteur des flottes, un atout

En retour, vous bénéficierez des éléments suivants

• Régime de rémunération concurrentiel
• Avantages sociaux complets
• Travail au sein d’une équipe cohésive et solidaire
• Entreprise axée sur la culture ainsi que sur les besoins et les ressources des membres de l’équipe

Reporting to the Sales Manager, the Business Development Manager will look for new opportunities to grow Northern Business Intelligence’s client base. As a member of the Business Development team, you’ll utilize your experience developing relationships, utilize your strong analytical skills, and helping clients implement our leading-edge software solutions in the fleet industry!

 Responsibilities 

• Develop and manage positive ongoing relationships with customers, prospective customers, and key partners.
• Leverage new and existing contacts to increase company sales.
• Identify current and potential clients to establish a rapport and develop productive business relationships.
• Manage sales cycles efficiently and present the value of our solutions to decision makers.
• Provide exceptional product demonstrations for potential customers.
• Forecast and track sales activity and revenue achievement in salesforce.com.             
• Work closely with other Company divisions to uncover potential business opportunities.
• Assisting in development of sales strategy, with applicable team members throughout assigned region.
• Meet or exceed assigned sales targets and metrics.
• Work with internal team members to ensure the sale to delivery process is seamless.
• Travel *as required.

What You Bring 

• 3-5 years’ experience in consultative/solution sales role(s).
• Track record of success in achieving sales quotas.
• Ability to communicate, write and present clearly and effectively.
• Mature verbal and written communication skills.
• Strong analytical, interpersonal, and organizational skills.
• Strong computer skills including Microsoft Word, Excel, PowerPoint, and salesforce.com.
• Flexible, agile, and able to adapt quickly and effectively to new situations.
• Ability to work both as part of a team and independently.
• Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
• Telematics or fleet Industry experience is considered asset

·        Bilingualism is an asset, but is not a firm requirement for this roles.

What We Offer: 

• Competitive compensation package (Base salary plus commission)
• 3 weeks paid vacation to start
• Paid personal days
• Above industry standard paid holidays
• Employee Assistance Program
• Group RRSP Matching
• Company provided technology (laptop, cell phone, etc)
• Group Health, Dental, Vision and Online Doctors benefits
• Company events
• Cohesive and supportive team environment
• A company that focuses on culture, team members needs and resources

Location: Remote within Canada

Reports to: Head of CSM

Compensation: Base salary, plus commission and shared success bonus

The Opportunity

We are seeking a Bilingual Customer Success Manager who thrives at the intersection of customer success and revenue growth. Reporting to the Head of Customer Success you will own the post-sale customer journey protecting customer satisfaction and account health while driving upsell, cross-sell, and expansion revenue you're directly accountable for growing.

This role is ideal for someone who is competitive, driven by earning potential, and energized by consultative selling, building executive relationships, and uncovering new ways our solutions can create value across an organization.

What You'll Do

• Own revenue growth across a portfolio of enterprise accounts, with a target for expansion, upsell, and renewal revenue you're directly accountable for hitting
• Own customer satisfaction and account health (CSAT/NPS) for your portfolio, ensuring growth is built on strong, trusted relationships rather than achieved at their expense
• Proactively identify, position, and sell additional products, features, and services this is a core part of the role, not a secondary responsibility
• Partner with Account Managers and Sales to build and execute account growth strategies and close expansion opportunities
• Conduct regular business and ROI reviews to uncover new use cases, build the case for expansion, and move opportunities forward
• Lead customer onboarding and implementation to set the foundation for long-term growth and adoption
• Identify churn and renewal risk early and execute strategies to protect recurring revenue
• Develop trusted relationships with customer stakeholders and executive sponsors to open doors for growth conversations
• Maintain accurate customer, opportunity, and activity records in Salesforce, and forecast expansion revenue and pipeline to leadership.

What You Bring

• 3+ years of experience in Account Management, Customer Success, Consulting, or B2B Sales
• A track record of hitting or exceeding revenue, expansion, or quota targets this matters more than years of experience
• A genuine commitment to customer satisfaction and account health, with the judgment to grow revenue without compromising the relationship
• Competitive, results-driven, and motivated by a compensation structure that rewards performance
• Strong consultative selling skills with the ability to translate technical solutions into business value
• Experience with SaaS, telematics, or technology-enabled solutions (Geotab experience is a strong asset)
• Excellent communication and presentation skills, including executive-level conversations
• Highly organized, self-motivated, and comfortable managing multiple priorities and a pipeline
• Bilingual (English/French)

What we offer

•  Competitive Salary

•  3 weeks vacation plus 11 paid office holidays

•  5 paid personal days

•  Medical and dental benefits; HSA; Group RRSP matching

•  Subsidized fitness benefit

We thank all candidates for your interest in joining Northern Business Intelligence. While we appreciate every application received, only those selected to move forward in the recruitment process will be contacted.

Location: Ontario, Canada (Remote)

Reports to: Head of Sales

Compensation: Base Salary, Uncapped Commission and Shared Success Bonus

Position Overview

• This is a hunting role. Reporting to the Head of Sales, the Business Development Manager owns net-new revenue for Northern Business Intelligence, finding, opening and closing accounts that have never bought from us before.
• You will build your own pipeline. Most of your opportunities will come from your own prospecting: cold calls, cold emails, LinkedIn, referrals, trade shows and industry associations. Marketing supports the effort, but no one is going to hand you a full funnel, and this role is not about servicing an existing book of business.
• If you measure your week by meetings booked and deals advanced and you'd rather chase a hard account than manage a comfortable one you'll do well here. We sell leading-edge telematics and fleet software into a market where the buyer often doesn't know they have a problem yet, so the win goes to the person who gets there first.

What You'll Do

• Generate the majority of your own pipeline through consistent, high-volume outbound prospecting cold calling, email, social selling and networking.
• Hunt net-new logos: identify, research and break into target accounts across your assigned region.
• Get to the decision maker, create urgency and drive the deal, rather than waiting for a buying cycle to come to you.
• Run the full sales cycle end to end first call through signature including discovery, product demonstrations, business case, negotiation and close.
• Deliver compelling demonstrations that connect our fleet solutions to the prospect's cost, safety and compliance problems.
• Build and work a territory plan: prioritize accounts, map the market and keep a pipeline several times the size of your quota.
• Maintain accurate activity, pipeline and forecast data in salesforce.com and forecast honestly.
• Meet or exceed quota and the activity metrics that lead to it.
• Develop relationships with prospects, customers and channel partners that turn into referrals and repeat business.
• Work with other Company divisions to uncover and pursue additional opportunities.
• Partner with internal teams to make the sale-to-driver handoff seamless.
• Travel to prospects, trade shows and industry events as required.

What You Bring

• 5 years in a quota-carrying, new-business sales role consultative or solution selling.
• A documented track record of hitting and beating quota, with specifics: numbers, percentages, rankings.
• Proven success opening cold accounts. You are comfortable picking up the phone and you don't need to be told to prospect.
• Resilience and self-direction you keep dialing after a bad week and you manage your own calendar and activity without supervision.
• Competitive drive and a sense of urgency; you want to be measured on results.
• Strong discovery and questioning skills you find the pain, quantify it and build the business case.
• Clear, mature written and verbal communication, and the presence to hold a room of senior decision makers.
• Strong analytical, interpersonal and organizational skills.
• Disciplined CRM habits; strong skills in salesforce.com, Word, Excel and PowerPoint.
• Flexible and adaptable, effective both independently and as part of a team.
• Ability to work with technical and non-technical audiences at every level of an organization.
• Telematics or fleet industry experience is an asset.
• Bilingualism is an asset, not a requirement.

What We Offer

• Competitive compensation package - base salary plus commission
• 3 weeks paid vacation to start
• Paid personal day
• Above industry standard paid holidays
• Employee Assistance Program
• Group RRSP matching
• Company provided technology (laptop, cell phone, etc.)
• Group Health, Dental, Vision and Online Doctors benefits
• Company events
• A cohesive and supportive team environment
• A company that invests in culture, team member needs and resources

We thank all candidates for your interest in joining Northern Business Intelligence. While we appreciate every application received, only those selected to move forward in the recruitment process will be contacted.